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What is Continued Professional Development (CPD)?
We all expect the people we deal with in any profession to be competent in what they do for us. CPD is the method used by many professionals to ensure that their knowledge and skills
remain relevant as needs and environments develop. UKALA Accredited Agents are also required to complete a certain amount of CPD over a 12 month period. This is currently a minimum of 10 hours per year.
How do my staff keep their CPD up to date? Any relevant courses, training or personal research undertaken by your staff will count as CPD. This could include:
Attending courses organised by UKALA, NLA and other third parties.
Attending local agent and landlord meetings hosted by UKALA, NLA and other third parties.
Completing modules on the Online Library.
Reading UK Landlord (posted to each branch as a benefit of UKALA membership) and other trade journals
Reading UKALA Update and other industry email based newsletters
Speaking to advisers on the NLA Telephone Advice Line
Staff training and coaching organised by the agency
Personal research using the internet and online resources
Attending conferences and networking events
Any modules completed on the Online Library are automatically recorded on the CPD log.
Individuals will be required to manually enter any other CPD that they have undertaken. The easiest way for staff to keep their CPD up to date is to do a little and often, for example 1 hour per month.