New Material Information Requirements – England and Wales

The 2017 National Trading Standard Consumer Harm Report notes that there were a number of high profile rulings by the Advertising Standards Authority against estate agency businesses. As a result, what is now the National Trading Standards Estate and Lettings Agent Team (NTSELAT), worked to develop guidance for the industry including, but not limited to, ‘ambiguous listing descriptions’. The Property Mis-descriptions Act 1999 was repealed in favour of The Consumer Protection from Unfair Trading Regulations 2008 (CPRs), which covered similar grounds and made it an offence to hide or omit material information; however, no definitive list was given of what ...