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UKALA Welcomes Commitment to Transparency

UKALA WELCOMES COMMITMENT TO TRANSPARENCY

UKALA has welcomed an announcement by the Department for Communities and Local Government pledging to increase transparency in the private-rented sector without strangling the sector with unnecessary rules and red tape.

The package of measures will include a tenant charter, which will help promote greater understanding and clarity concerning the rights and responsibilities of those living and working in the private-rented sector.

UKALA WELCOMES COMMITMENT TO TRANSPARENCY

UKALA has welcomed an announcement by the Department for Communities and Local Government pledging to increase transparency in the private-rented sector without strangling the sector with unnecessary rules and red tape.

The package of measures will include a tenant charter, which will help promote greater understanding and clarity concerning the rights and responsibilities of those living and working in the private-rented sector.

It is expected that the charter will work with existing plans that require agents to provide independent redress and encourage greater clarity concerning letting fees.

Commenting on the Secretary of State’s announcement, UKALA Executive Caroline Kenny said:

“The Government’s pledge to increase transparency and confidence in the private-rented sector without introducing unnecessary regulation will be music to the ears of UKALA’s members who voluntary commit to standards of customer service.

“UKALA insists that all of its agents adhere to a strict code of conduct and provide financial protection in the form of client money protection ensuring that landlords and tenants can be confident in their ability and credibility.

“Responsible letting agents are tired of competing with unscrupulous businesses, blind to their professional responsibilities. We sincerely hope that the package announced today will encourage better standards across the board and highlight to consumers the danger of using an agent who does not offer the protection and reassurance of belonging to a reputable trade association.”